We're a Sydney Team. We Respond Like One.
Questions about products, an order, wholesale, or returns — talk to a real, local person. We're here to help.
Send Us a Message
We respond to all enquiries within 1 business day.
Contact Details
Office Address
Level 1, Suite 101/281 Elizabeth St Sydney NSW 2000, Australia
Phone
(02) 9663 0553Business Hours
Mon–Fri: 9am–5pm AEST We respond within 1 business day
Our Response Commitment
We respond to all enquiries within 1 business day. For product or order questions, often within a few hours. You'll always hear from a real person.
Common Enquiries
Orders & Tracking
Questions about an existing order? We can help.
Wholesale Inquiries
Pharmacies, health food stores, and practitioners welcome.
Product Enquiries
Availability, stock, and general product questions.
Returns & Refunds
30-day money-back guarantee, no questions asked.
Quick Answers to Common Questions
How long does shipping take?
Orders dispatched from Sydney within 1-2 business days. Standard delivery 3-7 business days nationally. Express post available.
Are your products genuine and Australian?
Yes. Every product we sell is genuine, sourced through legitimate Australian supply — never grey-market or counterfeit.
Do you offer wholesale pricing?
Yes, we work with pharmacies, health food retailers, and healthcare practitioners. Select "Wholesale" in the enquiry form.
What's your return policy?
30-day money-back guarantee on all orders. Contact us within 30 days of purchase for a full refund.